IRCTC App Chugs Along on Windows 8
Last month, Indian Railway Catering and Tourism Corporation (
Phone exclusive and developed in partnership with the company.
IRCTC, a subsidiary of Indian Railways, handles the catering, tourism, and online ticketing operations of the railways. Indian Railways is an Indian state-owned enterprise, owned and operated by the
Government of India through the Ministry of Railways. It is one of the world's largest railway
The Best Part
The app requires you to login using your existing IRCTC website account, by providing the TPIN. It is a 4-digit password that can be generated one-time by logging in your account on the IRCTC website. The
TPIN is sent to the user’s registered mobile number.
Once you’ve logged in, the app design and user experience would delight you. Everything that the user experience and design team at Microsoft envisioned while developing the Microsoft Design Language (formerly called ‘Metro’), comes out elegantly in the IRCTC app.
Of course, the app also combines function with form. It allows seamless lookup of train schedules, routes, and fares and booking tickets. The app also allows you to cancel booked tickets easily. The route information is not just a list of stations, but nicely integrated with Bing Maps. You can also enquire reservation status, pull up passenger information, and check out booking history.
The app also takes care of my usual annoyance. If the booking process fails at any stage, train and travel information is retained.
The Tragic Flaw
The last mile in the booking process – making payment – is where the app disappoints. It just wraps the payment gateway on IRCTC Website within the app. While it does this neatly, it could definitely be better.
The app does not allow booking tickets between 8 AM to 12 PM and from 11:30 PM to 12 AM, as per the existing IRCTC guidelines.
Should You download?
The app is beautiful and works well, except for a few quirks. There are some
The IRCTC Website has a reputation for a frustrating experience, although one would empathize with a service that can handle 2000 tickets per minute, but still get overloaded. If you are on
Marketplace if you are a Windows Phone user. While