Apple Acknowledges the Connectivity Problem in Watch 3, Early Buyers to Suffer Until Software Fix is Available
Apple has publicly admitted the connectivity problems in Watch 3. The company is already launching the wearable gadget today in India. Watch 3 buyers will have to bear the problem till Apple issues the software update.
The Verge and the Wall Street Journal have reviewed the Watch Series 3, the review clearly mentions notable connectivity issues that the publication noticed during the review. The new generation of Watch tries to connect to an unknown WiFi network instead of connecting to the cellular data.
Both the reviews have clearly manifested the intermittent cellular connectivity. Apple has acknowledged the problem attaching to unauthenticated WiFi wireless networks. The company's official statement talks about the misbehavior of software that connects to WiFI and screws up LTE connectivity. The connectivity dead end is going to create a lot of negative reviews among users.
The ability to shift between WiFi and cellular data is called a "handoff". Due to a software glitch, Watch 3 is not able to manage the handoff effectively. Apple is further investigating the issue, it will be fixed in the upcoming software updates. However what seems to be a software glitch could also turn out to be some sort of hardware design issue.
Gadget critics have already started posting reports on online sites citing the connectivity problems. The microblogging site, Twitter is flooded with tweets describing the problems of dropped and choppy calls and issues while connecting to Siri. Reviews by the Verge and the Wall Street Journal only talk about handoff mismanagement.
Apple has issued an official statement that says, "We have discovered that when Apple Watch Series 3 joins unauthenticated Wi-Fi networks without connectivity, it may at times prevent the watch from using cellular. We are investigating a fix for a future software release." Watch 3 featuring WatchOS 4 goes on sale in India today at 6 pm.